Question 1

Are Go-Green Windows & Doors and Fog-Out Window Solutions related?

Accepted Answer

Yes. Fog-Out Window Solutions was the original business we launched in 2004, specializing in foggy window repair. As we expanded into sealed unit replacement and full window and door replacement, the business grew into Go-Green Windows & Doors — allowing us to offer complete solutions under one roof. This allows us to recommend the right solution based on your windows — not just one option.

Question 2

What is the history behind Go-Green and Fog-Out?

Accepted Answer

Our experience with windows goes back to 1980, when our family started Horns Window Cleaning here in Calgary. Working on homes every day gave us a real understanding of how windows actually fail — not just how they're installed. That experience led us to launch Fog-Out Window Solutions in 2004, and eventually expand into Go-Green Windows & Doors. Today, we continue to take a repair-first approach to help homeowners avoid unnecessary replacement.

Question 3

Are your window installers licensed and insured in Calgary?

Accepted Answer

Yes. We are fully licensed, bonded, and carry $2 million in liability insurance. We are also proud members of the Better Business Bureau with an A+ rating and have been serving Calgary homeowners since 2004.

Question 4

Why do my windows fog up or get ice buildup during Calgary winters?

Accepted Answer

Calgary's extreme temperature swings — especially during Chinook conditions — put stress on window seals. When a seal fails, moisture forms between the panes, causing fogging or ice buildup and reducing energy efficiency.

Question 5

Can foggy windows be repaired without replacing them?

Accepted Answer

Yes — and in many cases, repair is the most cost-effective option. If your window frame is still in good condition, we can often repair the window or replace just the sealed glass unit — saving you up to 75% compared to full replacement. We always recommend repair first when possible to help you avoid unnecessary costs.

Question 6

Some companies say window defogging is just a temporary fix — is that true?

Accepted Answer

It depends on the condition of the window and the process used. We've repaired thousands of foggy windows in Calgary since 2004, with a success rate of over 99%. Every window is assessed first to determine if it's actually a good candidate for repair. Not all windows can or should be repaired. If there is major seal delamination, or if the glass has been permanently etched or stained by moisture, repair will not hold — and we will recommend replacement instead. If the window is suitable, our Fog-Out™ process removes the moisture, restores the clarity of the glass, and helps return the insulating performance (R-value) of the sealed unit — so you get your view back without sacrificing efficiency. The result is a window that looks better, performs better, and lasts for years — backed by our 10-year, 100% money-back guarantee. It also gives you peace of mind knowing the problem is properly handled — and by repairing instead of replacing, you're keeping materials out of the landfill while improving your home's energy efficiency.

Question 7

Is window defogging permanent?

Accepted Answer

Our Fog-Out™ process is designed to provide long-term results — not a temporary fix. Before recommending any repair, we assess each window to ensure it's a good candidate. If the glass is damaged, etched, or the seal has significantly deteriorated, we will recommend replacement instead. If suitable, we remove the moisture, restore the clarity of the glass, and help return the insulating performance (R-value) of the sealed unit. The result is a window that looks clear, performs properly, and lasts for years — backed by our 10-year, 100% money-back guarantee with no pro-rating. It also gives you peace of mind knowing the issue has been properly addressed — and by repairing instead of replacing, you're keeping materials out of the landfill while improving your home's energy efficiency.

Question 8

How long does window defogging last?

Accepted Answer

When done properly, window repair can extend the life of your window for many years. Our repairs are backed by a 10-year guarantee, and we stand behind our work long-term.

Question 9

Is it worth repairing foggy windows?

Accepted Answer

In many cases, yes. Repair restores clarity and insulation at a fraction of the cost of full replacement while keeping existing materials out of the landfill. Many homeowners are surprised how much they can save compared to full replacement.

Question 10

How long does a window repair or replacement take?

Accepted Answer

It depends on the type of service: • Foggy window repair (Fog-Out™): 20–40 minutes per window. All work is done from the exterior — you don't even need to be home.
• Sealed unit (IGU) replacement: 30–60 minutes per unit once the glass arrives. Most sealed units are ready in about 5–7 business days; urgent replacements can often be done within 1–2 days.
• Full window replacement: 1.5–2.5 hours per window for complete installation. The window opening is only exposed for about 5–15 minutes, so we can install year-round — even in Calgary winters — with minimal disruption to your home.

Question 11

How do I know when it's time to replace my windows?

Accepted Answer

If you're noticing any of the following, it may be time to consider replacement: • The room feels cold or drafty even when the window is closed
• You're seeing condensation or ice buildup on the inside of the glass (not between the panes)
• The frames or trim are rotting, cracking, or visibly deteriorating
• The glass is cracked or broken
• Your energy bills are rising even though your usage hasn't changed
• The windows are difficult to open, close, or lock properly
• You're unhappy with how they look, or you're preparing to sell your home If you're unsure, we'll assess your windows for free and give you an honest recommendation — repair when possible, replace when necessary.

Question 12

What are the benefits of replacing old windows with new triple pane energy-efficient windows?

Accepted Answer

New triple pane energy-efficient windows improve your home in several key ways: • Lower energy bills
• More comfort — significantly warmer in the winter and cooler in the summer
• Reduced outside noise
• Less UV damage to floors and furniture
• Less maintenance — modern materials require little to no upkeep
• Better security and easier operation
• Improved curb appeal and home value Many homes — even newer ones — were built with standard double pane windows that look good but don't perform as well in Calgary's climate. Upgrading to triple pane makes a noticeable difference in comfort, efficiency, and overall performance. In Calgary's extreme temperature swings, that extra pane isn't just an upgrade — it's a noticeable improvement in day-to-day comfort.

Question 13

How do I know if I need repair or replacement?

Accepted Answer

We assess your windows for free and provide an honest recommendation. Many companies focus primarily on full replacement — we take a different approach. If your windows can be repaired, we'll tell you. If they truly need replacing, we'll explain your options clearly — and help you avoid overpaying for features you don't actually need.

Question 14

How much does window replacement cost in Calgary?

Accepted Answer

Window replacement typically ranges from $1,000 to $2,500+ per window installed, depending on size, style, and glass type. Every home is different, so we provide free, no-obligation quotes with accurate pricing. In many cases, repair or sealed unit replacement may be a more affordable option — which is why we assess your windows first.

Question 15

Should I choose double pane or triple pane windows for my Calgary home?

Accepted Answer

For Calgary's climate, triple pane windows are often the better option. They provide improved insulation, reduce drafts, increase comfort in winter, and help reduce outside noise. We'll help you choose the right option based on your home and budget.

Question 16

What kind of windows do you supply and install?

Accepted Answer

We supply high-quality, energy-efficient windows that are custom-built to fit your home — not off-the-shelf products. Our windows are available in PVC (vinyl), aluminum clad, hybrid (PVC inside, aluminum outside), and wood-clad options, depending on your needs and budget. Because we work with multiple trusted manufacturers and purchase in volume, we're able to match you with the right product — and help you avoid overpaying for features you don't actually need — often providing better value than going direct, without compromising on quality, warranty, or service after the sale.

Question 17

Can windows be replaced during the winter in Alberta?

Accepted Answer

Yes. We install windows year-round in Calgary. Each window is replaced one at a time, and the opening is only exposed for about 10–15 minutes — minimizing heat loss and maintaining comfort.

Question 18

What is the difference between a sealed unit replacement and a full window replacement?

Accepted Answer

A sealed unit replacement involves replacing only the glass while keeping your existing frame. A full window replacement involves replacing the entire window and is recommended when frames are damaged, drafty, or outdated. In many cases, sealed unit replacement is a more cost-effective solution.

Question 19

What kind of warranty do you offer on window repairs and replacements?

Accepted Answer

We offer strong, straightforward warranty coverage: • Foggy Window Repairs: 10-year, 100% money-back guarantee (no pro-rating)
• Sealed Unit Replacement: 20-year warranty on the glass unit, plus 10-year labour coverage if the unit fails
• Full Window Replacement: Manufacturer-backed warranties on frames, glass, and hardware, plus a 10-year Go-Green installation warranty Many companies cover the glass but not the labour to reinstall it. We cover both. We've been serving Calgary homeowners since 2004 — and we'll be here to stand behind our work.

Question 20

Do you offer financing options for window replacement?

Accepted Answer

Yes. We offer flexible financing options to fit your budget. Financing — including potential access to Calgary's Clean Energy Improvement Program (CEIP) — may be available depending on your home and upgrade type. Our team will walk you through your options during your free estimate.

Foggy Windows, Repair, Replacement & Costs — Answered

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